Frequently asked questions
Where do I pick up my race number?
The bib collection will be on Friday afternoon and Saturday, before the race, at the Kursaal Elkargunea Center. Numbers will not be delivered on the day of the race. All information is available on the website.
Can another person pick up my bib number?
Yes, don’t worry. The person who collects your bib number must bring the registration receipt, the email that you will receive with your bib number and a photocopy of your official identification document (DNI, NIE or passport).
Can I collect my race number on the day of the race?
It is not possible, the deadline to pick it up will be Saturday at 8 p.m.
How can I find out my bib number?
The days before the race you will receive an email with your bib number. If you cannot find it, you can access your registration and verify it in the following LINK
Will I get a race T-shirt with my registration?
Yes, it will be given to you together with your race bib.
Can I change my corrals for one that leaves earlier?
No problem, you can change the starting box by entering your registration and editing this section in the following LINK .
Will there be pacers to guide me during the race?
Yes, we will organize a group of pacers to help you achieve your goal. The pacers will run the course in 8 different paces: 2:45h, 3:00h, 3:15h, 3:30h, 3:45h, 4:00h, 4:30h and 5h.
You will find them in the starting boxes corresponding to their mark and they will carry with them flags identifying the time in which they will run the race.
Do I have to carry my yellow chip, in addition to the chip that will be incorporated into the bib number?
The chip that will count in the race is the one that you will have incorporated into your bib number. The yellow chip is of no use on this occasion. Leave it at home.
Is it possible to transfer my registration to a friend or family member?
No. Registration is personal and it is not possible to change the bib holder.
Can I run with headphones/earphones?
No, for security reasons it is not possible. The Federation does not allow it. Enjoy the atmosphere of the city and the animation during the race.
Will I get a medal for my participation in the race?
Yes, once you cross the final aid station you will receive a finisher medal of the Zurich Donostia Marathon in the marathon and 10km distances. For the 10K there is a medal. You can hire the medal engraving service when you register or on Saturday at the Welcome Point when you pick up your race bib.
Will I have a diploma of my participation in the test?
Yes, you will be able to download the finisher’s diploma directly from the website when it is available.
What will I find at the refreshment posts?
You will find water and isotonic drinks at all refreshment points and some bananas and Finisher gels.